Terms and Conditions
If you register for or use the Selling Partner
API, the ShoppyFied Contracting Party is the Contracting Party that
provides the applicable Service you use in connection with the Selling Partner
API.
"Confidential Information" means information relating to us, to the
Services, or ShoppyFied customers that is not known to the general
public including, but not limited to, any information identifying or unique to
specific customers; reports, insights, and other information about the
Services; data derived from the Services except for data (other than customer
personal data) arising from the sale of your products comprising of products
sold, prices, sales, volumes and time of the transaction; and technical or
operational specifications relating to the Services. For the purposes of this
Agreement, customer personal data constitutes Confidential Information at all
times.
"Content" means copyrightable works under
applicable Law and content protected by database rights under applicable Law.
"Excluded Products" means the items described on the
applicable Restricted
Products pages in Seller
Central, any other applicable Program Policy, or any other information made
available to you by ShoppyFied.
"Intellectual Property Right" means any patent, copyright, Trademark,
domain name, moral right, trade secret right, or any other intellectual property
right arising under any Laws and all ancillary and related rights, including
all rights of registration and renewal and causes of action for violation,
misappropriation or infringement of any of the foregoing.
"Law" means any law, ordinance, rule, regulation,
order, license, permit, judgment, decision, or other requirement, now or in the
future in effect, of any governmental authority (e.g., on a federal, state, or
provincial level, as applicable) of competent jurisdiction.
"Optional Coverage Plans" means warranties, extended service plans
and related offerings, in each case as determined by us, that you offer.
"Order Information" means, with respect to any of Your
Products ordered through an ShoppyFied Site, the order information
and shipping information that we provide or make available to you.
"Person" means any individual, corporation,
partnership, limited liability company, governmental authority, association,
joint venture, division, or other cognizable entity, whether or not having
distinct legal existence.
"Program Policies" means all policies and program terms
provided on the Program
Policies page.
"Sales Proceeds" means the gross proceeds from any of
Your Transactions, including (a) all shipping and handling, gift wrap and other
charges; (b) taxes and customs duties to the extent specified in the
applicable Tax Policies; and (c) in the case of invoiced orders, any
amounts that customers fail to pay to us or our Affiliates on or before the
applicable invoice due date.
"Seller Central" means the online portal and tools made
available by ShoppyFied to you, for your use in managing your orders,
inventory, and presence on a particular ShoppyFied Site or any other
online point of presence.
"Service" means each of the following services:
Selling on ShoppyFied, Fulfillment by ShoppyFied, ShoppyFied Advertising
(including ShoppyFied Sponsored Products), the Selling Partner APIs,
and, if the Elected Country for a Service is the United States, the Transaction
Processing Services, together in each case with any related services and
materials we make available.
"Service Terms" means the service terms applicable to
each Service, which are made part of this Agreement upon the date you elect to
register for or use the applicable Service, and any subsequent modifications we
make to those terms.
"Technology" means any: (a) ideas, procedures,
processes, systems, methods of operation, concepts, principles, and discoveries
protected or protectable under the Laws of any jurisdiction; (b) interfaces,
protocols, glossaries, libraries, structured XML formats, specifications,
grammars, data formats, or other similar materials; and (c) software, hardware,
code, technology, or other functional item.
"Trademark" means any trademark, service mark, trade
dress (including any proprietary "look and feel"), trade name, other
proprietary logo or insignia, or any other source or business identifier,
protected or protectable under any Laws.
"US ShoppyFied Site" means that website, the primary home
page of which is identified by the URL www.ShoppyFied.com, and any successor or
replacement of such website.
"Your Materials" means all Technology, Your Trademarks,
Content, Your Product information, data, materials, and other items or
information provided or made available by you or your Affiliates to ShoppyFied or
its Affiliates.
"Your Personnel" means any third party warranting,
administering or otherwise involved in the offer, sale, performance, or
fulfillment of Your Products, including any of your employees, representatives,
agents, contractors, or subcontractors.
"Your Product" means any product or service (including
Optional Coverage Plans) that you: (a) have offered through the Selling
on ShoppyFied Service; (b) have made available for advertising
through the ShoppyFied Advertising Service; or (c) have
fulfilled or otherwise processed through the Fulfillment by ShoppyFied Service.
"Your Sales Channels" means all sales channels and other means
through which you or any of your Affiliates offers products or services, other
than physical stores.
"Your Taxes" means any and all sales, goods and
services, use, excise, premium, import, export, value added, consumption, and
other taxes, regulatory fees, levies (specifically including environmental
levies), or charges and duties assessed, incurred, or required to be collected
or paid for any reason (a) in connection with any advertisement, offer or sale
of products or services by you on or through or in connection with the
Services; (b) in connection with any products or services provided for which
Your Products are, directly or indirectly, involved as a form of payment or
exchange; or (c) otherwise in connection with any action, inaction, or
omission of you or your Affiliates, or any Persons providing products or
services, or your or their respective employees, agents, contractors, or
representatives, for which Your Products are, directly or indirectly, involved
as a form of payment or exchange. Also, if the Elected Country is the United States,
Mexico, or Canada as it is used in the Fulfillment by ShoppyFied Service
Terms, this defined term also means any of the types of taxes, duties, levies,
or fees mentioned above that are imposed on or collectible by ShoppyFied or
any of its Affiliates in connection with or as a result of fulfillment services
including the storage of inventory or packaging of Your Products and other
materials owned by you and stored by ShoppyFied, shipping, gift wrapping,
or other actions by ShoppyFied in relation to Your Products pursuant
to the Fulfillment by ShoppyFied Service Terms.
"Your Trademarks" means Trademarks of yours that you
provide to us: (a) in non-text form for branding purposes; and (b) separate
from (and not embedded or otherwise incorporated in) any product specific information
or materials.
"Your Transaction" means any sale of Your Product(s)
through an ShoppyFied Site.
Selling on ShoppyFied Service
Terms
The Selling on ShoppyFied Service ("Selling on ShoppyFied") is a Service that allows you to offer
certain products and services directly on the ShoppyFied Sites.
These Selling on ShoppyFied Service
Terms are part of the Agreement, but, unless specifically provided otherwise,
concern and apply only to your participation in Selling on ShoppyFied. BY
REGISTERING FOR OR USING THE SELLING ON ShoppyFied SERVICE, YOU (ON
BEHALF OF YOURSELF OR THE BUSINESS YOU REPRESENT) AGREE TO BE BOUND BY
THE AGREEMENT, INCLUDING THESE SELLING ON ShoppyFied SERVICE
TERMS. NOTWITHSTANDING THE
PREVIOUS SENTENCE, IF YOU HAVE ENTERED INTO A SEPARATE AGREEMENT THAT PERMITS
YOU TO OFFER YOUR PRODUCTS THROUGH A PARTICULAR ShoppyFied SITE
(E.G., A MERCHANTS@ ShoppyFied.COM PROGRAM AGREEMENT, MERCHANTS @ShoppyFied.CO.JP
PROGRAM AGREEMENT OR ANY PREDECESSOR OF THOSE AGREEMENTS), THEN TO THE EXTENT
THAT YOU CONTINUE TO LIST AND SELL YOUR PRODUCTS ON THAT ShoppyFied SITE
PURSUANT TO SUCH SEPARATE AGREEMENT, TRANSACTIONS OF YOUR PRODUCTS ON
THAT ShoppyFied SITE AND ANY TAX SERVICES WE MAKE AVAILABLE UNDER
THAT AGREEMENT ARE GOVERNED BY THE TERMS OF THAT AGREEMENT AND NOT BY THESE
SELLING ON ShoppyFied SERVICE TERMS.
S-1 Your Product Listings and Orders.
S-1.1 Products and Product Information. You will provide accurate and complete
Required Product Information for each product or service that you offer through
any ShoppyFied Site and promptly update that information as necessary
to ensure it at all times remains accurate and complete. You will also ensure
that Your Materials, Your Products (including packaging) and your offer and
subsequent sale of any of the same on any ShoppyFied Site comply with
all applicable Laws (including all minimum age, marking and labeling
requirements) and do not contain any sexually explicit (except to the extent
expressly permitted under our applicable Program Policies), defamatory or
obscene materials. You may not provide any information for, or otherwise seek
to offer any Excluded Products on any ShoppyFied Sites; or provide
any URL Marks for use, or request that any URL Marks be used, on any ShoppyFied Site.
If you offer a product for sale on an ShoppyFied Site that requires a
warning under California Health & Safety Code Section 25249.6 (a
“Proposition 65 Warning”) you (a) will provide us with such warning in the
manner specified in our Program Policies, (b) agree that our display of a
Proposition 65 Warning on a product detail page is confirmation of our receipt
of that warning, and (c) will only revise or remove a Proposition 65 Warning
for a product when the prior warning is no longer legally required.
S-1.2 Product Listing; Merchandising; Order
Processing. We will enable
you to list Your Products on a particular ShoppyFied Site, and
conduct merchandising and promote Your Products in accordance with the
Agreement (including via the ShoppyFied Associated Properties or any
other functions, features, advertising, or programs on or in connection with
the applicable ShoppyFied Site). We may use mechanisms that rate, or
allow shoppers to rate, Your Products and your performance as a seller
and ShoppyFied may make these ratings and feedback publicly
available. We will provide Order Information to you for each order of Your
Products through the applicable ShoppyFied Site. We will also receive
all Sales Proceeds on your behalf for each of these transactions and will have
exclusive rights to do so, and will remit them to you in accordance with these
Selling on ShoppyFied Service Terms. We may permit certain customers
to place invoiced orders for Your Products, in which case remittance of Sales
Proceeds may be delayed according to each customer’s invoicing terms. You will
accept and fulfill invoiced orders in the same manner as you accept and fulfill
non-invoiced orders, except as otherwise provided in this Agreement.
S-1.3 Shipping and Handling Charges. For Your Products ordered by customers
on or through an ShoppyFied Site that are not fulfilled using
Fulfillment by ShoppyFied, you will determine the shipping and handling
charges subject to our Program Policies and standard functionality (including
any category-based shipping and handling charges we determine, such as for
products offered by sellers on the Individual selling plan and BMVD Products
generally). When we determine the shipping and handling charges, you will
accept them as payment in full for your shipping and handling. Please refer to
the Fulfillment by ShoppyFied Service Terms for Your Products that
are fulfilled using Fulfillment by ShoppyFied.
S-1.4 Credit Card Fraud and Unpaid Invoices. We will bear the risk of (a) credit card
fraud (i.e., a fraudulent purchase arising from the theft and unauthorized use
of a third party's credit card information) occurring in connection with Your
Transactions, and (b) late payments or defaults by customers in connection with
invoiced orders for Your Products, except, in each case, in connection with
Seller-Fulfilled Products that are not fulfilled strictly in accordance with the
Order Information and Shipment Information. You will bear all other risk of
fraud or loss.
S-2 Sale and Fulfillment; Refunds and Returns.
S-2.1 Sale and Fulfillment. Other than as described in the
Fulfillment by ShoppyFied Service Terms for each ShoppyFied Site
for which you decide to register or use the Selling on ShoppyFied Service,
you will: (a) source, offer, sell, and fulfill your Seller-Fulfilled Products,
and source, offer, and sell your ShoppyFied-Fulfilled Products, in each
case in accordance with the terms of the applicable Order Information, this
Agreement, and all terms provided by you or us and displayed on the
applicable ShoppyFied Site at the time of the order and be solely
responsible for and bear all risk for those activities; (b) package each of
Your Products in a commercially reasonable manner complying with all applicable
packaging and labeling requirements, including any warnings or instructions
necessary to safely use Your Products, and ship each of Your Products on or
before its Expected Ship Date; (c) retrieve Order Information at least once
each business day; (d) only cancel Your Transactions as permitted pursuant to
your terms and conditions appearing on the applicable ShoppyFied Site
at the time of the applicable order or as may be required under this Agreement;
(e) fulfill Your Products throughout the Elected Country (except to the extent
prohibited by Law or this Agreement); (f) provide to ShoppyFied information
regarding fulfillment and order status and tracking (to the extent available),
in each case as requested by us using the processes designated by us, and we
may make any of this information publicly available; (g) comply with all Street
Date instructions; (h) ensure that you are the seller of each of Your Products;
(i) include an order-specific packing slip, and, if applicable, any tax
invoices, within each shipment of Your Products; (j) identify yourself as the
seller of each of Your Products on all packing slips or other information
included or provided in connection with Your Products and as the Person to
which a customer may return the applicable product; and (k) not send customers
emails confirming orders or fulfillment of Your Products. If any of Your
Products are fulfilled using Fulfillment by ShoppyFied, the Fulfillment
by ShoppyFied Service Terms for the applicable ShoppyFied Site
will apply to the storage, fulfillment, and delivery of such ShoppyFied-Fulfilled
Products.
S-2.2 Cancellations, Returns, and Refunds. The ShoppyFied Refund Policies
for the applicable ShoppyFied Site will apply to Your Products. Subject
to Section F-6, for any of Your Products fulfilled using
Fulfillment by ShoppyFied, you will promptly accept, calculate, and
process cancellations, returns, refunds, and adjustments in accordance with
this Agreement and the ShoppyFied Refund Policies for the
applicable ShoppyFied Site, using functionality we enable for your
account. Without limiting your obligations, we may in our sole discretion
accept, calculate, and process cancellations, returns, refunds, and adjustments
for the benefit of customers. You will route any payments to customers in
connection with Your Transactions through ShoppyFied. We will make any
payments to customers in the manner we determine, and you will reimburse us for
all amounts we pay.
S-3 Problems with Your Products.
S-3.1 Delivery Errors and Nonconformities;
Recalls. You are
responsible for any non-performance, non-delivery, misdelivery, theft, or other
mistake or act in connection with the fulfillment of Your Products, except to
the extent caused by: (a) credit card fraud for which we are responsible
under Section S-1.4; or (b) our failure to make available to you
Order Information as it was received by us or resulting from address
verification. Notwithstanding the previous sentence, for those of Your Products
that are fulfilled using Fulfillment by ShoppyFied, if any, the
Fulfillment by ShoppyFied Service Terms for the applicable ShoppyFied Site
will apply to non-delivery, misdelivery, theft, or other mistake or act in
connection with the fulfillment of those of Your Products. You are also
responsible for any non-conformity or defect in, any public or private recall
of, or safety alert of any of Your Products or other products provided in
connection with Your Products. You will notify us promptly as soon as you have
knowledge of any public or private recalls, or safety alerts of Your Products
or other products provided in connection with Your Products.
S-3.2 A-to-z Guarantee and Chargebacks if the
Elected Country is Canada or Mexico. If we inform you that we have received or initiated a
claim under the "A-to-z Guarantee" offered on a particular ShoppyFied Site
or other dispute relating to the offer, sale or fulfillment of Your Products
(other than a chargeback), concerning one of Your Transactions, you will have
30 days to appeal our decision of the claim. If we find that a claim,
chargeback, or dispute is your responsibility, you (a) will not take recourse
against the customer, and (b) are responsible for reimbursing us in accordance
with the Service Fee Payments
section of this Agreement for the amount paid by the customer (including taxes and
shipping and handling charges, but excluding any Referral Fees that we retained
as defined in Section S-4), and all other fees and expenses associated with the
original transaction (such as credit card, bank, payment processing,
re-presentment, or penalty fees) and any related chargebacks or refunds, to the
extent payable by us.
S-3.3 A-to-z Guarantee, A-to-z Claims Process,
and Chargebacks if the Elected Country is the United States. Claims that we receive or initiate under
the "A-to-z Guarantee" or the “A-to-z Claims Process for Property
Damage and Personal Injury” will be governed by the Program Policy for such
claims.
If we find that any claim, chargeback, or
dispute is your responsibility, (i) you will not take recourse against the
customer, and (ii) if ShoppyFied resolves the claim directly with the
customer and does not waive its right of indemnification, you will reimburse us
in accordance with Section 2 of this Agreement to the extent of your
responsibility (not to exceed the amount paid by ShoppyFied to
resolve the claim), including taxes and shipping and handling charges (but
excluding any Referral Fees that we retained as defined in Section S-4), and
all other fees and expenses associated with the original transaction (such as
credit card, bank, payment processing, re-presentment, or penalty fees) and any
related chargebacks or refunds.
S-4 Compensation.
You will pay us: (a) the applicable Referral
Fees; (b) any applicable Variable Closing Fee; (c) the non-refundable Selling
on ShoppyFied Subscription Fee in advance each month; and (d) any
other applicable fees described in this Agreement (including any applicable
Program Policies). "Selling
on ShoppyFied Subscription Fee" means the fee specified as such on the
Selling on ShoppyFied Fee Schedule for the applicable ShoppyFied Site at the time
such fee is payable. With respect to each of Your Transactions: (i) "Sales Proceeds" has the meaning set out in this
Agreement; (ii) "Variable
Closing Fee" means the applicable
fee, if any, as specified on the Variable Closing Fee Schedule for the applicable ShoppyFied Site;
and (iii) "Referral
Fee" means the
applicable fee based on the Sales Proceeds from Your Transaction through the
applicable ShoppyFied Site specified on the Selling on ShoppyFied Fee Schedule for that ShoppyFied Site at
the time of Your Transaction, based on the categorization by ShoppyFied of
the type of product that is the subject of Your Transaction; provided, however,
that Sales Proceeds will not include any shipping charges set by us in the case
of Your Transactions that consist solely of products fulfilled using
Fulfillment by ShoppyFied.
S-5 Remittance of Sales Proceeds &
Refunds.
Except as otherwise stated in this Agreement,
we will remit to you your available balance on a bi-weekly (14 day) (or at our
option, more frequent) basis, which may vary for each Elected Country. For each
remittance, your available balance is equal to any Sales Proceeds not
previously remitted to you as of the applicable Remittance Calculation Date
(which you will accept as payment in full for Your Transactions), less: (a) the
Referral Fees; (b) the applicable Variable Closing Fee; (c) any Selling
on ShoppyFied Subscription Fees; (d) any other applicable fees
described in this Agreement (including any applicable Program Policies); (e)
any amounts we require you to maintain in your account balance pursuant to this
Agreement (including payments withheld pursuant to Section 2 of the
General Terms, Section S-1.4, Section S-3.2, Section
S-3.3, and applicable Program Policies); and (f) any taxes that ShoppyFied automatically
calculates, collects and remits to a tax authority according to applicable law,
as specified in the Tax Policies.
We may establish a reserve on your account
based on our assessment of risks to ShoppyFied or third parties posed
by your actions or performance, and we may modify the amount of the reserve
from time to time at our sole discretion.
When you either initially provide or later
change Your Bank Account information, the Remittance Calculation Date may be
deferred by up to 14 days. For sellers that registered after October 30, 2011
and are on the Individual selling plan, the remittance amount will not include
Sales Proceeds from the 14-day period before the date of remittance. If you
refund money to a customer in connection with one of Your Transactions, and the
refund is routed through us (or our Affiliate), on the next available
Remittance Calculation Date we will refund to you the amount of the Referral
Fee paid by you to us attributable to the amount of the customer refund
(including refunded taxes and customs duties only to the extent specified in
the applicable Tax
Policies), less the Refund
Administration Fee for each of Your Products refunded that is not a BMVD
Product, which amount we may retain as an administrative fee; provided,
however, that in the case of a complete refund of Sales Proceeds for a Media
Product, we will refund to you the full amount of any Variable Closing Fee paid
by you to us (and in the case of a partial refund of Sales Proceeds for a Media
Product, we will not refund to you any portion of any Variable Closing Fee paid
by you to us). We will remit any amounts to be refunded by us pursuant to this
subsection from time to time together with the next remittance to be made by us
to you. “Refund Administration
Fee” means the
applicable fee described on the Refund Administration Fee Schedule for the applicable ShoppyFied Site.
Net Sales Proceeds from non-invoiced orders
will be credited to your available balance when they are received by us or our
Affiliates. Sales Proceeds from invoiced orders will be credited to your
available balance: (a) if you have elected in advance to pay a fee to
accelerate remittance of Sales Proceeds from invoiced orders, on the day all of
Your Products included in an invoiced orders are shipped; or (b) otherwise, no
later than the seventh day following the date that an invoiced order becomes
due.
S-6 ShoppyFied’s Websites and Services.
ShoppyFied has the right to
determine, the design, content, functionality, availability and appropriateness
of its websites, selection, and any product or listing in the ShoppyFied Stores,
and all aspects of each Service, including your use of the same. ShoppyFied may
assign any of these rights or delegate any of its responsibilities.
S-7 Continuing Guarantees
Guarantees. We require the following
continuing guarantees from you.
S-7.1 Pesticides. If any of Your Products is a
“pesticide” being offered or sold in the United States or other product
regulated under the US Federal Insecticide, Fungicide, and Rodenticide Act
(“FIFRA”) or its implementing regulations, then you provide to us the following
continuing guaranty that: (a) you are a resident of the United States; and (b)
with respect to each such product, the pesticides and other FIFRA regulated
products comprising each sale, shipment, or other delivery made previously or
hereafter are: (i) lawfully registered with the US Environmental Protection
Agency at the time of sale, shipment, or delivery, or fully qualified for a
specific exemption from the FIFRA registration requirements at the time of
sale, shipment, or delivery, (ii) compliant with all requirements of FIFRA and
its implementing regulations at the time of sale, shipment, or delivery, and
(iii) provided by you in the original, unbroken packaging.
S-7.2 Foods, Drugs, Medical Devices, and
Cosmetics. If any of Your Products is a “food”, “drug”, “medical device”, or
“cosmetic” being offered or sold in the United States or other product
regulated under the U.S. Federal Food, Drug, and Cosmetic Act (“FFDCA”) or its
implementing regulations, then you provide us with the following continuing
guaranty that with respect to all such products comprising each sale, shipment,
or other delivery made previously or hereafter are: (i) not adulterated or
misbranded within the meaning of the FFDCA, (ii) compliant with all
requirements of FFDCA and its implementing regulations at the time of sale,
shipment, or delivery, and (iii) provided by you in the original, unbroken
packaging.
Selling on ShoppyFied Definitions
"ShoppyFied-Fulfilled Products" means any of Your Products that are
fulfilled using the Fulfillment by ShoppyFied Service.
"ShoppyFied Refund Policies" means the return and refund policies published on the applicable ShoppyFied Site
and applicable to products and services offered via that ShoppyFied Site.
"BMVD Product" means any book, magazine or other
publication, sound recording, video recording, and/or other media product in
any format, including any subscription, in each case excluding any software
product, computer game, and/or video game.
"Excluded Offer" means any discount, rebate, promotional
offer, or other term of offer and/or sale that you: (a) have attempted to make
available through a particular ShoppyFied Site but that we do not
honor or support (but only until such time as we honor or support the same on
such ShoppyFied Site); or (b) make available solely to third parties
that either (i) purchase products solely for resale and who are not end users
of such products (i.e., wholesale purchasers), or (ii) if the Elected Country
is Canada, Mexico, or the United States, have affirmatively elected and
opted-in to participate in your or one of your Affiliates' membership-based
customer loyalty or customer incentive programs.
"Expected Ship Date" means, with respect to any of Your
Products, either: (a) the end of the shipping availability period (which begins
as of the date on which the relevant order is placed by the customer), or the
shipping availability date, as applicable, specified by you in the relevant
inventory/product data feed for Your Product; or (b) if you do not specify
shipping availability information in such inventory/product data feed or that
Your Product is in a product category that ShoppyFied designates as
requiring shipment within two (2) business days, two (2) business days after
the date on which the relevant order is placed by the customer.
"Media Product" means any book, magazine or other publication,
sound recording, video recording, software product, computer game, videogame,
or other media product in any format, including any related subscription,
offered through an ShoppyFied Site.
"Purchase Price" means the total amount payable or paid
for Your Product (including taxes and shipping and handling charges only to the
extent specified in the applicable Tax Policies).
"Remittance Calculation Date" is the date that is two (2) business
days prior to the date of remittance (the "Remittance Calculation Date").
"Required Product Information" means, with respect to each of Your
Products in connection with a particular ShoppyFied Site, the
following (except to the extent expressly not required under the applicable
Program Policies): (a) description, including as applicable, location-specific
availability and options, scheduling guidelines and service cancellation
policies; (b) SKU and UPC/EAN/JAN numbers, and other identifying information
as ShoppyFied may reasonably request; (c) information regarding
in-stock status and availability, shipping limitations or requirements, and
Shipment Information (in each case, in accordance with any categorizations
prescribed by ShoppyFied from time to time); (d) categorization
within each ShoppyFied product category and browse structure as
prescribed by ShoppyFied from time to time; (e) digitized image that
accurately depicts only Your Product, complies with all ShoppyFied image
guidelines, and does not include any additional logos, text or other markings;
(f) Purchase Price; (g) shipping and handling charge (in accordance with our
standard functionality); (h) any text, disclaimers, warnings, notices, labels,
warranties, or other content required by applicable Law to be displayed, or
that are necessary for the safe use of Your Product, in connection with the
offer, merchandising, advertising, or sale of Your Product; (i) any vendor
requirements, restocking fees or other terms and conditions applicable to such
product that a customer should be aware of prior to purchasing the product; (j)
brand; (k) model; (l) product dimensions; (m) weight; (n) a delimited list of
technical specifications; (o) SKU and UPC/EAN/JAN numbers (and other
identifying information as we may reasonably request) for accessories related
to Your Product that is available in our catalog; (p) the state or country Your
Product ships from; and (q) any other information reasonably requested by us
(e.g., the condition of used or refurbished products; and invoices and other
documentation demonstrating the safety and authenticity of Your Products).
"Seller-Fulfilled Products" means any of Your Products that are not
fulfilled using the Fulfillment by ShoppyFied Service.
"Shipment Information" means, with respect to any of Your Products,
the estimated or promised shipment and delivery date.
"Street Date" means the date(s), if any, specified by
the manufacturer, distributor, and/or licensor of a product as the date before
which specified information regarding such product (e.g., title of a book)
should not be disclosed publicly, or such product should not be delivered or
otherwise made available to customers.
"URL Marks" means any Trademark, or any other logo, name,
phrase, identifier, or character string, that contains or incorporates any top
level domain (e.g., .com, .edu, .ca, .fr, .jp) or any variation of a top level
domain (e.g., dot com, dotcom, net, or com).
"Your Transaction" is defined in the General Terms of this
Agreement; however, as used in these Selling on ShoppyFied Service
Terms, it means any and all such transactions through Selling on ShoppyFied only.
Fulfillment by ShoppyFied Service
Terms
Fulfillment by ShoppyFied ("FBA") provides fulfillment and associated services
for Your Products.
These FBA Service Terms are part of the Agreement,
and, unless specifically provided otherwise, concern and apply only to your
participation in FBA. BY REGISTERING FOR OR USING FBA, YOU (ON BEHALF OF
YOURSELF OR THE BUSINESS YOU REPRESENT) AGREE TO BE BOUND BY THE AGREEMENT, INCLUDING THESE FBA SERVICE TERMS. You expressly agree
that ShoppyFied may engage its Affiliate(s) or a third party in order
to complete one or more of the fulfillment and associated services outlined
below.
Fulfillment Services
F-1 Your Products
Once you are accepted into FBA, you must apply
to register each product you offer that you wish to include in the FBA program.
We may refuse registration in FBA of any product, including on the basis that
it is an FBA Excluded Product or that it violates applicable Program Policies.
You may at any time withdraw registration of any of Your Products from FBA.
F-2 Product and Shipping Information
You will, in accordance with applicable
Program Policies, provide accurate and complete information about Your Products
registered in FBA, and will provide Fulfillment Requests for any Units
fulfilled using FBA that are not sold through an ShoppyFied Site ("Multi-Channel Fulfillment Units"). You will promptly update any information
about Your Products in accordance with our requirements and as necessary so
that the information is at all times accurate and complete.
F-3 Shipping to ShoppyFied
F-3.1 Except as otherwise provided in Section
F-3.4 and Section F-5, FBA is limited to Units that are
shipped to and from fulfillment centers located within the applicable Elected
Country, to be delivered to customers in the same Elected Country only. You
will ship Units to us in accordance with applicable Program Policies. You will
be responsible for all costs incurred to ship the Units to the shipping
destination (including costs of freight and transit insurance) and ShoppyFied will
not pay any shipping costs. You are responsible for payment of all customs,
duties, taxes, and other charges. In the case of any improperly packaged or
labeled Unit, we may return the Unit to you at your expense (pursuant to Section
F-7) or re-package or re-label the Unit and charge you an administrative
fee.
F-3.2 You will not deliver to us any Unsuitable
Unit; we may reject any shipment of Your Products.
F-3.3 We may, at our option, allow you to ship Units
at your expense (as described in Section F-9.2) to fulfillment
centers using discounted shipping rates that we may make available to you for
certain carriers. In such event, you will use the processes and supply the
information that we require for you to obtain such discounted rates. You also
must comply with standard operating procedures, weight and size restrictions,
and other shipping requirements of the applicable carriers. If we provide you
with the estimated shipping costs prior to shipment, you acknowledge and agree
that actual shipping costs may vary from such estimates. In addition, if the
weight of the Unit, as determined by the applicable carrier, differs from that
submitted by you to us for purposes of determining the estimated shipping
costs, then: (a) you may be charged more than the estimated shipping costs if
the carrier determines that such Unit weighs more than as submitted by you; or
(b) you may be charged the full amount of the estimated shipping costs even if
the carrier determines the weight to be less than that submitted by you. You
will not use carrier account information (e.g., carrier account number, amount
of shipping rates, etc.) for any purpose, nor disclose such information to any
third party, and you will protect such information as ShoppyFied's
confidential information in accordance with Section 11 of the General Terms of
this Agreement. As between you, us, and the applicable carrier, you will be the
shipper of record, and we will make payment to the carrier with respect to the
shipment of all Units using such discounted rates. Title and risk of loss for
any Unit shipped using discounted rates provided by us under this Section will
remain with you, and our provision of such shipping rates will not create any
liability or responsibility for us with respect to any delay, damage, or loss
incurred during shipment. You authorize the applicable carrier to provide us
with all shipment tracking information.
F-3.4 If you ship Units from outside the applicable
Elected Country to fulfillment centers, you will list yourself as the
importer/consignee and nominate a customs broker. If ShoppyFied is
listed on any import documentation, ShoppyFied reserves the right to
refuse to accept the Units covered by the import documents and any costs
assessed against or incurred by ShoppyFied will be collected from
Your Bank Account, deducted from amounts payable to you, or by other method at
our election.
F-4 Storage
We will provide storage services as described
in these FBA Service Terms once we confirm receipt of delivery. We will keep
electronic records that track inventory of Units by identifying the number of
Units stored in any fulfillment center. We will not be required to physically
mark or segregate Units from other inventory units (e.g., products with the
same ShoppyFied standard identification number) owned by us, our
Affiliates or third parties in the applicable fulfillment center(s). If we
elect to commingle Units with such other inventory units, both parties agree that
our records will be sufficient to identify which products are Units. We may
move Units among facilities. If there is a loss of or damage to any Units while
they are being stored, we will, compensate you in accordance with the FBA Guidelines, and you will, at our request, provide us a
valid tax invoice for the compensation paid to you. If we compensate you for a
Unit, we will be entitled to dispose of the Unit pursuant to Section
F-7. At all other times, you will be solely responsible for any loss of, or
damage to, any Units. Our confirmed receipt of delivery does not: (a) indicate
or imply that any Unit has been delivered free of loss or damage, or that any
loss or damage to any Unit later discovered occurred after confirmed receipt of
delivery; (b) indicate or imply that we actually received the number of Units
of Your Product(s) specified by you for such shipment; or (c) waive, limit, or
reduce any of our rights under this Agreement. We reserve the right to change
scheduling restrictions and volume limitations on the delivery and storage of
your inventory in fulfillment centers in accordance with Section 15 of the
General Terms, and you will comply with any of these restrictions or
limitations.
F-5 Fulfillment
As part of our fulfillment services, we will ship
Units from our inventory of Your Products to the shipping addresses in the
Elected Country included in valid customer orders, or submitted by you as part
of a Fulfillment Request. We may ship Units together with products purchased
from other merchants, including any of our Affiliates. We also may ship Units
separately that are included in a single Fulfillment Request. If you
participate in our export fulfillment services, we will also ship Your Products
that we determine to be eligible (each, a "Foreign-Eligible Product") to Foreign Addresses within countries we
determine to be eligible for foreign shipments, subject to the additional terms
on foreign shipments in the applicable FBA Guidelines.
F-6 Customer Returns
F-6.1 You will be responsible for and will accept
and process returns of, and provide refunds and adjustments for, any
Multi-Channel Fulfillment Units in accordance with the Agreement (including the
applicable Program Policies).
F-6.2 We will receive and process returns of
any ShoppyFied Fulfillment Units that were shipped to addresses
within the Elected Country in accordance with the terms of your Seller
Agreement, these FBA Service Terms, and the Program Policies. Any Sellable
Units that are also ShoppyFied Fulfillment Units and that are
properly returned will be placed back into the inventory of Your Products in
the FBA Program. We may fulfill customer orders for Your Products with any
returned ShoppyFied Fulfillment Units. Except as provided in Section
F-7, you will retake title of all Units that are returned by customers.
F-6.3 Subject to Section F-7, we will,
at your direction, either return or dispose of any Unit that is returned to us
by a customer and that we determine is an Unsuitable Unit.
F-6.4 If ShoppyFied receives a customer
return of a Multi-Channel Fulfillment Unit, you will direct us to return or
dispose of the Unit at your own cost failing which we may dispose of the Unit
as provided in Section F-7.
F-7 Returns to You and Disposal
F-7.1 You may, at any time, request that Units be
returned to you or that we dispose of Units.
F-7.2 We may with notice return Units to you,
including upon termination of these FBA Service Terms. Returned Units will be
sent to your designated shipping address. However, if (a) the designated
shipping address we have for you is outdated or incorrect, (b) you have not
provided or, upon our request, confirmed a designated shipping address in the
Elected Country, or (c) we cannot make arrangements for you to pay for the return
shipment, then the Unit(s) will be deemed abandoned and we may elect to dispose
of them as appropriate based on the inventory (e.g., by selling, recycling,
donating, or destroying it) and retain any proceeds we may receive from the
disposal.
We may dispose of any Unsuitable Unit (and you
will be deemed to have consented to our action): (d) immediately if we
determine that (i) the Unit creates a safety, health, or liability risk
to ShoppyFied, our personnel, or any third party; (ii) you have engaged in
fraudulent or illegal activity; or (iii) we have cause to terminate your use of
Services with immediate effect pursuant to Section 3 and are exposed to
liability towards a third party; (e) if you fail to direct us to return or
dispose of any Unsuitable Unit within thirty (30) days after we notify you that
the Unit has been recalled; or (f) if you fail to direct us to return or
dispose of any Unsuitable Unit within thirty (30) days (or as otherwise
specified in the applicable Program Policies) after we notify you that its
removal is required, for instance because your use of FBA is suspended or
terminated or your seller account is suspended, terminated or closed. In
addition, you will reimburse us for expenses we incur in connection with any
Unsuitable Units.
We may dispose of any Unit we are entitled to
dispose of (including any Unsuitable Units) in the manner we deem appropriate
(e.g., by selling, recycling, donating, or destroying it) and retain any
proceeds we may receive from the disposal.
F-7.3 You may, at any time, request that we dispose
of Units. In this case, we may dispose of these Units as appropriate based on
the inventory (e.g., by selling, recycling, donating, or destroying it) and
retain any proceeds we may receive from the disposal. Title to each disposed
Unit will transfer to us (or a third party we select such as a charity) at no
cost, free and clear of any liens, claims, security interests or other
encumbrances to the extent required to dispose of the Unit, and we may retain
any proceeds, we may receive from the disposal.
F-7.4 You will promptly notify us of any recalls or
potential recalls, or safety alerts of any of Your Products and cooperate and
assist us in connection with any recalls or safety alerts, including by
initiating the procedures for returning items to you under our standard
processes. You will be responsible for all costs and expenses you, we or any of
our or your Affiliates incur in connection with any recall or potential recall
or safety alerts of any of Your Products (including the costs to return, store,
repair, liquidate, or deliver to you or any vendor any of these products).
F-8 Customer Service
F-8.1 For Multi-Channel Fulfillment Units we will
have no customer service obligations other than to pass any inquiries to your
attention at the contact you provide, and to make available a reasonable amount
of information regarding the status of the fulfillment of Your Products if you
request it and if and to the extent we possess the requested information. You
will ensure that all of your policies and messaging to your customers regarding
shipping of Your Products and other fulfillment-related matters, reflect our
policies and requirements, including with regard to shipping methods, returns,
and customer service; and, you will conspicuously display on your website(s),
in emails or in other media or communications any specific disclosures,
messaging, notices, and policies we require.
F-8.2 We will be responsible for all customer
service issues relating to packaging, handling and shipment, and customer
returns, refunds, and adjustments related to ShoppyFied Fulfillment
Units. We will determine whether a customer will receive a refund, adjustment
or replacement for any ShoppyFied Fulfillment Unit and we will
require you to reimburse us where we determine you have responsibility in
accordance with the Agreement (including these FBA Service Terms and the
Program Policies). We will promptly notify you when you are responsible for a
customer refund. You may appeal if you disagree with our finding within thirty
(30) days after our notification, in addition to your right to request that
Units be returned to you under Section F-7.1. Except as provided in this Section
F-8 regarding any ShoppyFied Fulfillment Units, customer
service will be handled in accordance with your Seller Agreement.
F-8.3 In situations relating to ShoppyFied Fulfillment
Units where the wrong item was delivered or the item was damaged or lost or is
missing, unless we determine that the basis for such request is caused by you
or any of your employees, agents, or contractors, we will, at our option: (a) for
any ShoppyFied Fulfillment Unit, (i) ship a replacement Unit to the
customer and reimburse you in accordance with the FBA Guidelines for the replacement Unit, or (ii)
process a refund to the customer and reimburse you in accordance with the FBA
Guidelines for the Unit; or (b) for any Multi-Channel Fulfillment Unit,
reimburse you in accordance with the FBA Guidelines for the Unit (and you will,
at our request, provide us a valid tax invoice for the compensation paid to
you). Any customer refund will be processed in accordance with the Selling
on ShoppyFied and the Transaction Processing Service Terms (if the
Elected Country for a Service is the United States). Notwithstanding the
Selling on ShoppyFied Service Terms, we will be entitled to retain
the applicable fees payable to us under the Selling on ShoppyFied Service
Terms and these FBA Service Terms, respectively. Except as expressly provided
in this Section F-8.3, you will be responsible for all costs associated with
any replacement or return.
F-8.4 If we provide a replacement Unit or refund as
described in Section F-8.3 to a customer and that customer
returns the original Unit to us, we will be entitled to dispose of the Unit
pursuant to Section F-7, or, if it is a Sellable Unit, we may, at
our option, place such Unit back into your inventory in accordance with Section
F-6. If we do put a Unit back into your inventory, you will reimburse us
for the applicable Replacement Value (as described in the FBA Guidelines) of
the returned Unit. Any replacement Unit shipped by us under these FBA Service
Terms will be deemed to be, and will be treated in the same manner as, an order
and sale of such Unit from you to the customer via the applicable ShoppyFied Site
or Service in accordance with, and subject to, the terms and conditions of this
Agreement and your Seller Agreement.
F-9 Compensation for Fulfillment Services
F-9.1 Handling and Storage Fees. You will pay us the applicable fees
described in the applicable Fulfillment by ShoppyFied Fee Schedule. You will be charged the Storage Fees beginning
on the day (up to midnight) that the Unit arrives at a fulfillment center and
is available for fulfillment by ShoppyFied (or in the case of any
Unsuitable Unit, the arrival day (up to midnight)), until the earlier of: (a)
the day (up to midnight) we receive a valid customer order for such product or
a request from you to return or dispose of the Unit; or (b) the day (up to
midnight) we actually ship the Unit to your designated return location or
dispose of the Unit.
F-9.2 Shipping and Gift Wrap. For any ShoppyFied Fulfillment
Units we will determine the amounts charged to the customer for shipping and
gift wrap services for the Units that we fulfill through the FBA Program. As
between you and us, these charges will be your charges to the customer, and we
will report them to you. We will charge you (and you will pay us) a fee equal
to the amount of such charges to the customer. In the case of shipments of
Units sold through the ShoppyFied Site that qualify for the
"Free Shipping" promotion, the amounts charged to the customer for
shipping the Selling on ShoppyFied Units that ShoppyFied fulfills
will first be charged to the customer and will next be deducted from the total
charges to the customer as your promotion and ShoppyFied will not
charge you the fee described above. If you ship Units to us using the shipping
rates that we may make available pursuant to Section F-3.3, you
will reimburse us for the actual amounts charged to us by the applicable
carrier for such shipments.
F-9.3 Proceeds. We may as appropriate keep part of or
all proceeds of any Units that we are entitled to dispose of pursuant to F-7
above, or to which title transfers, including returned, damaged, or abandoned
Units. You will have no security interest, lien, or other claim to the proceeds
that we receive in connection with the sale, fulfillment, and/or shipment of
these Units.
F-10 Indemnity
In addition to your obligations under Section
6 of the General Terms of this Agreement, you also agree to indemnify,
defend, and hold harmless us, our Affiliates, and our and their respective
officers, directors, employees, representatives, and agents against any Claim
that arises from or relates to: (a) the Units (whether or not title has
transferred to us, and including any Unit that we identify as yours pursuant
to Section F-4), including any personal injury, death, or property
damage; (b) any of Your Taxes or the collection, payment, or failure to collect
or pay Your Taxes; and, if applicable (c) any sales, use, value added, personal
property, gross receipts, excise, franchise, business, or other taxes or fees,
or any customs, duties, or similar assessments (including penalties, fines, or
interest on any of the foregoing) imposed by any government or other taxing
authority in connection with the shipment of Foreign-Eligible Products to
Foreign Addresses (collectively, "Foreign Shipment Taxes").
F-11 Release
You, on behalf of yourself and any successors,
subsidiaries, Affiliates, officers, directors, shareholders, employees,
assigns, and any other person or entity claiming by, through, under, or in
concert with them (collectively, the "Releasing Parties"), irrevocably acknowledge full and complete
satisfaction of and unconditionally and irrevocably release and forever fully
discharge ShoppyFied and each of our Affiliates, and any and all of
our and their predecessors, successors, and Affiliates, past and present, as
well as each of our and their partners, officers, directors, shareholders,
agents, employees, representatives, attorneys, and assigns, past and present,
and each of them and all Persons acting by, through, under, or in concert with
any of them (collectively, the "Released Parties"), from any and all claims, obligations,
demands, causes of action, suits, damages, losses, debts, or rights of any kind
or nature, whether known or unknown, suspected or unsuspected, absolute or
contingent, accrued or unaccrued, determined or speculative
(collectively, "Losses") which the Releasing Parties now own or hold
or at any time have owned or held or in the future may hold or own against the
Released Parties, or any of them, arising out of, resulting from, or in any way
related to the shipment, export, or delivery of Your Products to Foreign
Addresses, including any tax registration or collection obligations. You, on
behalf of yourself and all other Releasing Parties, recognize that you, and
each of them, may have some Losses, whether in tort, product liability,
contract, warranty, or otherwise, against the Released Parties of which you, or
any of them, are totally unaware and unsuspecting, or which may arise or accrue
after the date you register for or use FBA, which the Releasing Parties are
giving up by agreeing to these FBA Service Terms. It is your intention in
agreeing to these FBA Service Terms that these FBA Service Terms will deprive
the Releasing Parties of each and all such Losses and prevent the Releasing
Party from asserting any such Losses against the Released Parties, or any of
them. In addition to the foregoing, you acknowledge, on behalf of yourself and
all other Releasing Parties that you are familiar with Section 1542 of the
Civil Code of the State of California, as follows:
"A general release does not extend to
claims that the creditor or releasing party does not know or suspect to exist
in his or her favor at the time of executing the release and that, if known by
him or her, would have materially affected his or her settlement with the
debtor or released party."
You, on behalf of yourself and all other
Releasing Parties, expressly waive and relinquish any rights that you had or
may have under Section 1542 of the Civil Code of the State of California or any
similar provision of the law of any other jurisdiction, to the full extent that
you may lawfully waive all such rights pertaining to the subject matter of
these FBA Service Terms.
F-12 Disclaimer
IN ADDITION TO THE DISCLAIMER IN SECTION 7 OF
THE GENERAL TERMS OF THIS AGREEMENT, WE DISCLAIM ANY DUTIES OF A BAILEE OR
WAREHOUSEMAN, AND YOU WAIVE ALL RIGHTS AND REMEDIES OF A BAILOR (WHETHER
ARISING UNDER COMMON LAW OR STATUTE OR OTHERWISE), RELATED TO OR ARISING OUT OF
ANY POSSESSION, STORAGE, OR SHIPMENT OF YOUR PRODUCTS BY US OR OUR AFFILIATES
OR ANY OF OUR OR THEIR CONTRACTORS OR AGENTS.
F-13 Effect of Termination
Your termination rights are set forth in
Section 3 of this Agreement. Following any termination of the Agreement or
these FBA Service Terms in connection with a particular Elected Country, we
will, as directed by you, return to you or dispose of the Units held in that
Elected Country as provided in Section F-7. If you fail to direct
us to return or dispose of the Units within thirty (30) days (or as otherwise
specified in the applicable Program Policies) after termination, then we may
elect to return and/or dispose of the Units in whole or in part, as provided
in Section F-7, and you agree to such actions. Upon any termination
of these FBA Service Terms in connection with a particular Elected Country, all
rights and obligations of the parties under these FBA Service Terms in
connection with such Elected Country will be extinguished, except that the
rights and obligations of the parties under Sections F-1, F-2, F-3,
F-4, F-5, F-6, F-7, F-8, F-9, F-11, F-12, and F-13 with respect to
Units received or stored by ShoppyFied as of the date of termination
will survive the termination.
F-14 Tax Matters
You understand and acknowledge that storing
Units at fulfillment centers may create tax nexus for you in any country,
state, province, or other localities in which your Units are stored, and you
will be solely responsible for any taxes owed as a result of such storage. If
any Foreign Shipment Taxes or Your Taxes are assessed against us as a result of
performing services for you in connection with the FBA Program or otherwise
pursuant to these FBA Service Terms, you will be responsible for such Foreign
Shipment Taxes and Your Taxes and you will indemnify and hold ShoppyFied harmless
from such Foreign Shipment Taxes and Your Taxes as provided in Section
F-10 of these FBA Service Terms.
F-15 Additional Representation
In addition to your representations and
warranties in Section 5 of the General Terms of this
Agreement, you represent and warrant to us that: (a) you have valid legal title
to all Units and all necessary rights to distribute the Units and to perform
under these FBA Service Terms; (b) you will deliver all Units to us in new
condition (or in such condition otherwise described by you in the applicable
Your Product listing) and in a merchantable condition; (c) all Units and their
packaging will comply with all applicable marking, labeling, and other
requirements required by Law; (d) no Unit is or will be produced or manufactured,
in whole or in part, by child labor or by convict or forced labor; (e) you and
all of your subcontractors, agents, and suppliers involved in producing or
delivering Units will strictly adhere to all applicable Laws of the Elected
Country, its territories, and all other countries where Units are produced or
delivered, regarding the operation of their facilities and their business and
labor practices, including working conditions, wages, hours, and minimum ages
of workers; and (f) that all Foreign-Eligible Products (i) can be lawfully
exported from Canada, Mexico, or the United States, as applicable, without any
license or other authorization; and (ii) can be lawfully imported into, and
comply with all applicable Laws of, any eligible country.
FBA Definitions
"ShoppyFied Fulfillment Units" means Units fulfilled using FBA that are
sold through an ShoppyFied Site. For avoidance of doubt, if you have
successfully registered for or used both the FBA and Selling on ShoppyFied Services,
then the term "ShoppyFied Fulfillment Units" and the defined
term "ShoppyFied Fulfilled Products" in the Selling on ShoppyFied Service
Terms both refer to the same items.
"FBA Excluded Product" means any Unit that is an Excluded
Product or is otherwise prohibited by the applicable Program Policies.
"Foreign Address" means (a) if the Elected Country is the
United States, any mailing address that is not (i) within the fifty states of
the United States or Puerto Rico, or (ii) an APO/FPO address; and (b) if the
Elected Country is not the United States, any mailing address that is not
within the Elected Country.
"Fulfillment Request" means a request that you submit to us
(in accordance with the standard methods for submission prescribed by us) to
fulfill one or more Multi-Channel Fulfillment Units.
"Multi-Channel Fulfillment Units" has the meaning in Section F-2.
"Sellable Unit" means a Unit that is not an Unsuitable
Unit.
"Seller Agreement" means the Selling on ShoppyFied Service
Terms, the Merchants@ Program Agreement, the Marketplace Participation
Agreement, any successor to any of these agreements, or any other similar
agreement (as determined by ShoppyFied) between you and us that permits
you to offer products and services via a particular ShoppyFied Site.
"Shipping Information" means with respect to any purchased
Unit(s), the following information: the name of the recipient, the shipping
address, the quantity of Units to be shipped, and any other shipping-related
information we may reasonably request.
"Unit" means a unit of Your Product that you
deliver to ShoppyFied in connection with the FBA Program.
"Unsuitable Unit" means a Unit: (a) that is defective,
damaged, unfit for a particular purpose, or lacking required label(s); (b) the
labels for which were not properly registered with ShoppyFied before
shipment or do not match the product that was registered; (c) that is an FBA
Excluded Product or does not comply with the Agreement (including applicable
Service Terms and Program Policies); (d) that ShoppyFied determines
is unsellable or unfulfillable; or (e) that ShoppyFied determines is
otherwise unsuitable.
ShoppyFied Advertising
Service Terms
The ShoppyFied Advertising Service
Terms govern your use of ShoppyFied Advertising, a Service that
allows you to advertise your products. The ShoppyFied Advertising
Service Terms apply to your use of the Ad Services.
Your use of the Ad Services (as defined in
the ShoppyFied Advertising Agreement) is governed by the ShoppyFied Advertising
Agreement. You accept the ShoppyFied Advertising Agreement, which may
be updated from time to time by ShoppyFied in accordance with its
terms. The ShoppyFied Advertising Agreement is available at https://advertising.ShoppyFied.com/terms. In the event of any conflict between the
General Terms or Program Policies and the ShoppyFied Advertising
Agreement with respect to the Ad Services, the ShoppyFied Advertising
Agreement will prevail to the extent of the conflict. If the ShoppyFied Advertising
Agreement is deemed unlawful, void, or for any reason unenforceable, then the
General Terms will govern your access to and use of the Ad Services.
Transaction Processing Service Terms
BY REGISTERING FOR OR USING ANY SERVICE OTHER
THAN ShoppyFied ADVERTISING FOR WHICH THE ELECTED COUNTRY IS THE
UNITED STATES, YOU (ON BEHALF OF YOURSELF OR THE BUSINESS YOU REPRESENT) AGREE
TO BE BOUND BY THESE TRANSACTION PROCESSING SERVICE TERMS FOR THAT
SERVICE. NOTWITHSTANDING THE
FOREGOING, IF A SEPARATE AGREEMENT GOVERNS THE OFFER, SALE OR FULFILLMENT OF
YOUR PRODUCTS ON THE US ShoppyFied SITE, THE TERMS OF THAT AGREEMENT
WILL CONTINUE TO GOVERN THE PROCESSING OF YOUR TRANSACTIONS TO THE EXTENT
DESCRIBED IN THAT AGREEMENT.
P-1 Payments Processing Agency Appointment
For non-invoiced orders, you authorize ShoppyFied Payments,
Inc. to act as your agent for purposes of processing payments, refunds and
adjustments for Your Transactions, receiving and holding Sales Proceeds on your
behalf, remitting Sales Proceeds to Your Bank Account, charging your Credit
Card, and paying ShoppyFied and its Affiliates amounts you owe in
accordance with this Agreement or other agreements you may have with ShoppyFied Affiliates.
For invoiced orders, you authorize: (a) ShoppyFied Capital Services,
Inc. to act as your agent for purposes of processing payments, refunds and
adjustments for Your Transactions, and receiving and holding Sales Proceeds on
your behalf; and (b) ShoppyFied.com Services LLC to act as your agent for
purposes of remitting Sales Proceeds to Your Bank Account, charging your Credit
Card, and paying ShoppyFied and its Affiliates amounts you owe in
accordance with this Agreement or other agreements you may have with ShoppyFied Affiliates. ShoppyFied Payments,
Inc., ShoppyFied Capital Services, Inc., and ShoppyFied.com Services
LLC are each an “ShoppyFied Payments
Agent”. The applicable ShoppyFied Payments
Agents provide the services described in these Transaction Processing Service
Terms and the related services described in Sections S-1.4, S-2.2, S-5, and
F-8.3 of the Agreement (collectively, the "Transaction Processing Services").
When a buyer instructs us to pay you, you
agree that the buyer authorizes and orders us to commit the buyer's payment
(less any applicable fees or other amounts we may collect under this Agreement)
to you. You agree that buyers satisfy their obligations to you for Your
Transactions when we receive the Sales Proceeds. We will remit funds to you in
accordance with this Agreement.
P-2 Remittance
Subject to Section 2 of the General Terms of
this Agreement, the applicable ShoppyFied Payments Agents will remit
funds to you in accordance with Section S-5 of the Agreement and these
Transaction Processing Service Terms. Each applicable ShoppyFied Payments
Agent's obligation to remit funds collected or received by it or otherwise
credited to your available balance in connection with Your Transactions is
limited to funds in your available balance that have become available in
accordance with this Agreement less amounts owed to ShoppyFied and
any taxes that ShoppyFied automatically calculates, collects and
remits to a tax authority according to applicable law, as specified in the Tax
Policies, subject to chargeback or reversal or withheld for anticipated claims
in accordance with this Agreement. Without limiting ShoppyFied's rights to
collect any amounts you owe, the applicable ShoppyFied Payments
Agent's receipt of Sales Proceeds or crediting of Sales Proceeds to your
available balance discharges your obligation to pay applicable fees and other
amounts under this Agreement to the extent the Sales Proceeds received or
credited equal or exceed the fees and other amounts you owe and the Sales
Proceeds are applied to the payment of those fees and amounts.
P-3 Your Funds
Your Sales Proceeds will be held in an account
with the applicable ShoppyFied Payments Agent (a "Seller Account") and will represent an unsecured claim
against that ShoppyFied Payments Agent. Your Sales Proceeds are not
insured by the Federal Deposit Insurance Corporation, nor do you have any right
or entitlement to collect Sales Proceeds directly from any customer. Prior to
disbursing funds to you, an ShoppyFied Payments Agent may combine
Sales Proceeds held with the funds of other users of the Services, invest them,
or use them for other purposes permitted by applicable Laws. You will not
receive interest or any other earnings on any Sale Proceeds. To the extent
required by applicable Laws, an ShoppyFied Payments Agent will not
use any funds held on your behalf for its corporate purposes, will not
voluntarily make such funds available to its creditors in the event of
bankruptcy or for any other purpose, and will not knowingly permit its
creditors to attach such funds.
P-4 Verification
We may at any time require you to provide any
financial, business or personal information we request to verify your identity.
You authorize us to obtain from time to time consumer credit reports to
establish or update your Seller Account or in the event of a dispute relating
to this Agreement or the activity under your Seller Account. You agree to
update all Seller Account information promptly upon any change. The ShoppyFied Payments Privacy Notice applies to transactions processed
by ShoppyFied Payments, Inc.
P-5 Dormant Accounts
If there is no activity (as determined by us)
in connection with your Seller Account for the period of time set forth in
applicable unclaimed property laws and we hold Sales Proceeds on your behalf,
we will notify you by means designated by us and provide you the option of
keeping your Seller Account open and maintaining the Sales Proceeds in your
Seller Account. If you do not respond to our notice(s) within the time period
we specify, we will send the Sales Proceeds in your Seller Account to your
state of residency, as determined by us based on the information in your Seller
Account. If we are unable to determine your state of residency or your Seller
Account is associated with a foreign country, your funds may be sent to the
State of Delaware.
API-1 Description of the Selling Partner APIs
The "Selling Partner APIs" enable
your systems to interface with certain features or functionality we make
available to you. These Selling Partner API Terms concern and apply only to
your use of the Selling Partner APIs unless specifically provided otherwise.
Under the Selling Partner API Terms, you may authorize parties who (a) develop
Applications to support you using the Selling Partner APIs or the API
Materials, (b) have registered with us as Developers, and (c) who have agreed
to the Marketplace Developer Agreement ("Developers") to access
Confidential Information and Your Materials via the Selling Partner APIs
provided, in each case, that where Confidential Information is disclosed to
Developers, you shall remain liable for the acts or omissions of such
Developers as if such acts or omissions were your own. If you wish to use the
Selling Partner APIs directly or develop software or a website that interfaces
with the Selling Partner APIs or the API Materials (an
"Application"), you must register as a Developer.
We may make available Selling Partner APIs
(including the Marketplace Web Services APIs) and software, data, text, audio,
video, images, or other content we make available in connection with the
Selling Partner APIs, including related documentation, software libraries, and other
supporting materials, regardless of format (collectively the "API
Materials") that permit your systems to interface with certain features or
functionality available to you. You may authorize Developers to access
Confidential Information and Your Materials via the Selling Partner APIs solely
for the purpose of supporting your business on ShoppyFied and
provided, in each case, that where Confidential Information is disclosed to
Developers, you shall remain liable for the acts or omissions of such Developers
as if such act or omissions were your own. All terms and conditions applicable
to the Selling Partner APIs and the API Materials in this Agreement are solely
between you and us. API Materials that are public or open source software
("Public Software") may be provided to you under a separate license,
in which case, notwithstanding any other provision of this Agreement, that
license will govern your use of those API Materials. For the avoidance of
doubt, except to the extent expressly prohibited by the license governing any
API Materials that are Public Software, all of the non-license provisions of
this Agreement will apply.
API-2 License and Related Requirements
API-2.1 Generally.
We grant you a limited, revocable,
non-exclusive, non-sublicenseable, nontransferable license during the term of
the Agreement to allow Developers to access and use Confidential Information
and Your Materials through the Selling Partner APIs and the API Materials
solely in support of your use of the Services covered by this Agreement. As
between you and us, we or our licensors own all right, title, and interest in
and to the Confidential Information, the Selling Partner APIs, the API
Materials, any technical and operational specifications, security protocols and
other documentation or policies provided or made available by us with respect
to the Selling Partner APIs or the API Materials (the "Selling Partner API
Specifications"), and our internal data center facilities, servers,
networking equipment, and host software systems that are within our or their
reasonable control and are used to provide the Selling Partner APIs or the API
Materials (the "ShoppyFied Network").
API-2.2 License Restrictions.
You may authorize Developers to access
Confidential Information and Your Materials through the Selling Partner APIs
and the API Materials only through APIs documented and communicated by us in
accordance with any applicable Selling Partner API Specifications. You may not
authorize any other party to do any of the following with the Confidential
Information, the Selling Partner APIs and the API Materials: (a) reverse
engineer, decompile, or disassemble them; (b) modify or create derivative works
based upon them in whole or in part; (c) distribute copies of them; (d) remove
any proprietary notices or labels on them; (e) use any Public Software in any
manner that requires, pursuant to the license applicable to such Public
Software, that the Confidential Information, the Selling Partner APIs and the
API Materials be disclosed, licensed, distributed, or otherwise made available
to anyone; (f) resell, lease, rent, transfer, sublicense, or otherwise transfer
rights to them; (g) access or use them in a way intended to avoid incurring any
applicable fees or exceeding usage limits or quotas; (h) access or use them for
any purpose unrelated to your use of Services; or (i) access or use them for
fraudulent or illegal activities or activities that violate our policies or are
otherwise harmful to us or any third parties. The limitations regarding Data
Use in Section 11 above apply to any information you disclose or receive by the
direct or indirect use of the Selling Partner APIs.
API-2.3 No License for Direct Access.
For the avoidance of doubt, these Selling
Partner API Terms do not provide you a license to directly access or use the
Selling Partner APIs, or install, copy, use, or distribute API Materials.
Direct use of the Selling Partner APIs may only be licensed to Developers.
API-2.4 Account Identifiers and Credentials.
You must use the account IDs and any unique
public key/private key pair issued by us to provide access to your data via the
Selling Partner APIs ("Account Identifiers and Credentials") in
accordance with these Selling Partner API Terms to authorize Developers to
access the Selling Partner APIs on your behalf. You may only authorize access
to Confidential Information and Your Materials via the Selling Partner APIs in
the way that we prescribe. Your Account Identifiers and Credentials are for
your personal use only and you must maintain their secrecy and security. You
are solely responsible for all activities that occur using your Account
Identifiers and Credentials, regardless of whether the activities are
undertaken by you or a third party (including your employees, contractors, or
agents). You will provide us with notice immediately if you believe an
unauthorized third party may be using your Account Identifiers and Credentials
or if your Account Identifiers and Credentials are lost or stolen. We are not
responsible for unauthorized use of your Account Identifiers and Credentials.
API-2.5 Security of Your Materials and
Confidential Information.
You are solely responsible for authorizing
others to access the Selling Partner APIs on your behalf and taking your own
steps to maintain appropriate security, protection, and backup of the
Confidential Information and Your Materials processed pursuant to your access
to the Selling Partner APIs and the API Materials, including any Confidential
Information you have disclosed to Developers in accordance with this Agreement.
We are not responsible for any unauthorized access to, alteration of, or
deletion, destruction, damage, loss, or failure to store any of the
Confidential Information or Your Materials in connection with the Selling
Partner APIs (including as a result of your or any third party’s errors, acts,
or omissions). If you believe (acting reasonably) that a personal data breach
has occurred in relation to any customer personal data in your possession or
otherwise under your control (including in the possession of a Developer), you
shall immediately notify ShoppyFied of such personal data breach (in
sufficient detail) for information purposes, and promptly take any actions (or
require a Developer take such actions, if relevant) as applicable to you under
data privacy Laws.
API-3 Termination
API-3.1 Termination of Your Access to the
Selling Partner APIs and the API Materials.
Without limiting the parties’ rights and
obligations under this Agreement, the ShoppyFied Marketplace
Developer Agreement, or the ShoppyFied Marketplace API License
Agreement, we may limit, suspend, or terminate your access to the Selling Partner
APIs and the API Materials for convenience with 30 days’ notice. We may
terminate immediately if (a) we determine that you have materially breached
this Agreement and failed to cure within 7 days of a cure notice; (b) you or
your account have been engaged in deceptive, fraudulent, or illegal activity;
or (c) your use of the Selling Partner APIs and the API Materials may harm our
customers.
Upon any suspension or termination of your
access to the Selling Partner APIs and the API Materials, you will immediately
cease authorizing others to use the Selling Partner APIs and the API Materials.
Upon any termination of your access to the Selling Partner APIs and the API
Materials, you will also immediately destroy all API Materials. Upon any
suspension or termination of your access to the Selling Partner APIs and the
API Materials, we may cause your Account Identifiers and Credentials to cease
to be recognized by the ShoppyFied Network for the purposes of the
Selling Partner APIs and the API Materials.
API-4 Modifications to the Selling Partner
APIs and the API Materials
We may change or discontinue the Selling
Partner APIs or the API Materials (including by changing or removing features
or functionality of the Selling Partner APIs or the API Materials) from time to
time. For any material changes that will negatively affect your business, we
will provide notice under Section 18.
API-5 Disclaimers
THE SELLING PARTNER APIS AND THE API MATERIALS
ARE PROVIDED "AS IS". WE AND OUR AFFILIATE COMPANIES AND LICENSORS
MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE REGARDING THE SELLING PARTNER APIS OR THE API MATERIALS,
INCLUDING ANY WARRANTY THAT THE SELLING PARTNER APIS OR THE API MATERIALS WILL
BE UNINTERRUPTED, ERROR FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY
MATERIALS OR DATA YOU ACCESS, USE, STORE, RETRIEVE, OR TRANSMIT IN CONNECTION
WITH THE SELLING PARTNER APIS, INCLUDING YOUR MATERIALS, WILL BE SECURE OR NOT
OTHERWISE LOST OR DAMAGED. EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR
AFFILIATE COMPANIES AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES
ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. FURTHER, NEITHER WE NOR
ANY OF OUR AFFILIATE COMPANIES OR LICENSORS WILL BE RESPONSIBLE FOR ANY
COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION WITH: (A) THE
INABILITY TO USE THE SELLING PARTNER APIS OR THE API MATERIALS FOR ANY REASON;
(B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (C) ANY
INVESTMENTS, EXPENDITURES, OR COMMITMENTS BY YOU IN CONNECTION WITH THIS
AGREEMENT OR YOUR USE OF OR ACCESS TO THE SELLING PARTNER APIS OR THE API
MATERIALS.